Cancellation Policy

• 1. We make it a high priority to ensure the confidentiality of the personal information you provide us. We understand that providing information online involves a great deal of trust on your part. Before submitting your personal information to us, please read this carefully to learn about our privacy practices.

Personal information we collect from you

• We receive and store any information you enter on our website or give us in any form. Personal information may include your name, phone number, address and email addresses, user name and password , credit card information ( card no, card name and card expiration no).

Personal information we collect from you

• Customers will have the opportunity to provide travel related information for other people through our website. If you make reservation for someone else through Tripates, you will need to submit personal information of that individual. You must need approval of other individual prior to providing us there information.

Personal information we collect from you

• 3. Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.